Got questions? We’ve got answers! If you have a question that is not answered below, please email us at email@example.com.
What flavors of ice cream do you offer?
We currently offer chocolate, strawberry, vanilla, mint chocolate chip, cookies n’ cream, and chocolate peanut butter, and we’re happy to accommodate reasonable requests for other flavors.
Do you offer dairy-free or vegan options?
Yes! We can provide dairy-free or vegan options for an additional $2/serving.
How is the ice cream served?
Charles’ Treats ice cream is served in 12oz servings in mason jars, with spoons available if requested (no additional fee).
How do you keep the ice cream cold? Will it stay cold at my outdoor event?
We use dry ice and insulation packing techniques to keep the ice cream cold in transport to your event, and the perfect temperature the day-of. We must be able to set up in a shaded area if your event is outdoors.
How much does it cost?
We have simple pricing of $6/serving, + $2/mile from our home base in St. Paul. You can estimate the total cost of having Charles’ Treats at your event here.
What service to you provide the day of my event?
A Charles’ Treats staff member will arrive and set up a cooler of ice cream jars so your guests can pick their favorite flavor at their convenience. Our staff member will be available during the event to answer dietary questions and assist guests so you can focus on your sweet event.
Do your staff wear uniforms?
Yes. Our standard attire is a black button-up shirt with black pants, shoes and belt. We are happy to accommodate reasonable requests.
What do you expect from me, the event host?
We expect a table or designated space to set up our cooler of Charles’ Treats ice cream jars. Let us know where to set up, and we’ll take it from there!
Are you available the day of my event?
You can view our availability on this page
What cities or states do you service?
We provide service to venues and events across Minnesota, Wisconsin, Iowa, and parts of the Dakotas. Generally, we provide service anywhere within 300 miles of St. Paul, MN.
Do you offer tastings?
Yes! We can ship you up to 2 flavors for testing once a contract is signed. We source our standard ice cream flavors from Favorite Day, Breyers, and Kemps.
How do I pay?
Charles’ Treats accepts checks, Venmo, Apple Pay, and PayPal. 50% of the cost of your event is due when the contract is signed, with the remainder due 1 week before the event date. We collect payment in two steps to allow you to finalize the number of attendees you expect at your event.
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